By Katherine Tinsley
5:17am PDT, May 24, 2025
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Donald Trump's head of Social Security,
Frank Bisignano, recently revealed that he had to Google his appointment before transitioning into life on Capitol Hill.
Keep reading for the details…
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Frank Bisignano, who previously had a successful career in finance, reportedly raised eyebrows while discussing his role with staffers.
"So, I get a phone call and it's about Social Security. And I'm really, I'm really not, I swear I'm not looking for a job," Bisignano said, according to a May 22
ABC News report. "And I'm like, 'Well, what am I going to do?' So, I'm Googling Social Security. You know, one of my great skills, I'm one of the great Googlers on the East Coast."
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ABC News reported Frank Bisignano has beeen disappointed by media leaks within the agency.
"I'm like, 'What the heck's the commissioner of Social Security?'" Bisignano, who is now running the federal agency that millions of Americans depend upon, told his team.
"Put that as the headline for the Post: 'Great Googler in Chief. Chief in Googler or whatever,'" Bisignano added.
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A Social Security official informed ABC News that Frank Bisignano is "working to transform the agency into a premier service organization."
"He is visiting offices and meeting employees to hear their ideas for how the agency can better serve customers in-person, on the telephone, and online," the official said. "As the Commissioner evaluates the agency, he has been clear that SSA will have the right staffing to deliver Americans their hard-earned benefits."
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When Donald Trump became president, critics worried about him dismantling Social Security Services, but Frank Bisignano is hoping to strengthen the system.
"Clearly, Commissioner Bisignano was poking fun at himself so that everyone in the room felt comfortable having an open conversation about improving service for the American people," the official stated.
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White House spokesperson Liz Huston hinted at Frank Bisignano being picked for his role due to his successful career in finance.
"Commissioner Bisignano brings a valuable and much-needed outside perspective to the Social Security Administration," Houston told ABC News. "Commissioner Bisignano's proven success in the financial services industry uniquely positions him to lead the Trump Administration's commonsense efforts to modernize the agency and improve its efficiency."
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Frank Bisignano told managers in the meeting that Social Security is "not going away" and that Donald Trump agrees with protecting the federal agency.
"This is America's, you know, safety net — it's not going away. And hopefully you hear me say this every day," he said. "You know who wants me to tell people that? Guess. The president."
